I have lost my Emirates ID, how can I avail my treatments until I apply and receive my replacement?

We recommend that you download the Thiqa app as it has all of your insurance details. If you or the healthcare provider have the Emirates ID card’s copy or its number, they can check our system if you are eligible for coverage using the number. However, healthcare providers may need to see another form of valid identification document, so it is advisable that your carry your passport or UAE driving license.

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