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General Thiqa customer service

Please ensure to include your Emirates ID and card number (if available) when contacting.

Address

3 Tunb Al Kubra St - Al Rawdah - Al Ma'arid - Abu Dhabi Get Direction

Toll-Free, Inside UAE

800 4 80000

Toll-Free, Outside UAE

+971 2418 4444

Email Address

[email protected] Please ensure to include your Emirates ID and card number (if available) when contacting.

International emergency service

Outside UAE

+97142781335

Whatsapp (For outside UAE only)

+97142781335 Available 24/7

Our Branches

Abu Dhabi

3 Tunb Al Kubra St - Al Rawdah - Al Ma'arid - Abu Dhabi Get Direction
800 4 80000

Al Ain Branch

409 Khalifa Bin Zayed Al Awwal St - Industrial Area - Abu Dhabi Get Direction
800 4 80000

Madinat Zayed Branch

Al-Dhafra Walk - Al Saraya St - Zayed City - Abu Dhabi Get Direction
800 4 80000

Frequently asked questions

How to use Thiqa Mobile app

please watch the video tutorial.

How to login to thiqa Web Portal

please watch the video tutorial.

How to enroll for Thiqa coverage

please watch the video tutorial.

How to add family member

please watch the video tutorial.

How to cancel family member

please watch the video tutorial.

How to renew your thiqa policy

please watch the video tutorial.

How to share certificates

please watch the video tutorial.

How to share Ecard

please watch the video tutorial.

How to upgrade your Thiqa coverage

please watch the video tutorial.

Enrolment/Renewal

Always provide affordable policies for our customers.

Coverage

Always provide affordable policies for our customers.

At the Clinic

Voted as the best insurance company in our country.

Reimbursement

Deal with clients' situations in a fast and effective way.
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